Frequently asked questions
You can borrow from R500 to R5 000.
You may qualify if you’re 18 or older, a South African citizen with a valid ID, currently employed, and have an active bank account for your salary.
You need your South African ID and 3 months of bank statements showing your salary. You can upload everything online — no need to come into an office.
Most loans are paid out the same day you apply. Once you accept your loan agreement, the money is sent to your bank — it usually arrives within minutes, depending on your bank.
We follow the National Credit Act, which sets the maximum fees a lender can charge. You'll see the total cost — interest, initiation fee, and service fee — clearly before you sign. There are no hidden charges.
Talk to us as soon as you know there’s a problem. Don’t wait. Phone us on 087 0666 652 or WhatsApp 066 430 8210. Late payments add extra fees and may affect your credit profile, but we will always try to find a fair solution with you.
Yes. By law (the National Credit Act) every registered lender must do an affordability check. This protects you from being given a loan you can't afford. A bad credit record doesn't always mean we'll say no — we look at your full situation.
Yes. Mzansi Moola is registered with the National Credit Regulator (NCR) and is a member of the Credit Association of South Africa (CASA). Your personal and banking information is protected and never shared without your consent.
Yes. Paying early saves you on interest and service fees. There are no penalties for early settlement.
Still have a question?
We're here to help. Phone, email, or WhatsApp us anytime.
